Digital Engagement and Optimization - Systematic Reviews on Social Media, SEO, and Business Strategy

Bonginkosi A. Thango, Lerato Matshaka

Research output: Book/ReportBookpeer-review

Abstract

The growing importance of digital tools has transformed the way businesses interact with their customers, enhance their operations, and achieve sustainable growth. In this age of digital engagement, the foundational elements of business optimization-social media strategies, search engine optimization (SEO), enterprise social platforms, and performance metrics-have become indispensable for driving growth, improving customer experiences, and sustaining competitiveness. These technologies empower organizations, particularly small and medium-sized enterprises (SMEs), to navigate the complexities of digital transformation and unlock new opportunities in a fast-paced, ever-evolving market. This book is a response to the urgent need for a comprehensive, evidence-based resource that consolidates current research and provides actionable insights. By employing systematic review methodologies, this book synthesizes the findings of hundreds of studies conducted over the past decade, offering a rigorous analysis of the role and impact of digital tools and strategies on business performance. The insights contained in this book are not merely theoretical but grounded in practical applications, providing readers with both depth and actionable relevance. It is our hope that this book will serve as a valuable resource for those seeking to understand and harness the power of digital engagement tools to drive business growth and optimization. By bridging the gap between research and practice, we aim to contribute to the advancement of knowledge and the realization of data-driven success in the modern business landscape.

Original languageEnglish
PublisherNova Science Publisher Inc.
Number of pages338
ISBN (Print)9798895307366
DOIs
Publication statusPublished - 21 Aug 2025

ASJC Scopus subject areas

  • General Economics,Econometrics and Finance
  • General Business,Management and Accounting

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