TY - GEN
T1 - Development and analysis of business models in the south african motor body repair sector
AU - Muyengwa, G.
AU - Dube, P.
AU - Battle, K.
PY - 2012
Y1 - 2012
N2 - Every enterprise makes use of a business model either explicitly or implicitly. A business model is an abstract of a business plan and is complimentary to the firm's business strategy. It shows linkages within a business process as it transforms inputs into outputs, and how the enterprise creates and delivers value to its customers. Through a case study research two business models used by South African auto-body repairers were developed and analysed. One is for auto-body repair shops that are recognised by the South African Insurance Association, the panel system, and the other is not. The business models are presented as causal loop diagrams. Design parameters used to describe the architecture were content, structure, governance and complimentaries. These business models were used to explain low margins experienced in this sector. The business model helps small enterprise entrepreneurs, stakeholders in the automotive sector and policy makers to understand the logic of auto-body repair shops.
AB - Every enterprise makes use of a business model either explicitly or implicitly. A business model is an abstract of a business plan and is complimentary to the firm's business strategy. It shows linkages within a business process as it transforms inputs into outputs, and how the enterprise creates and delivers value to its customers. Through a case study research two business models used by South African auto-body repairers were developed and analysed. One is for auto-body repair shops that are recognised by the South African Insurance Association, the panel system, and the other is not. The business models are presented as causal loop diagrams. Design parameters used to describe the architecture were content, structure, governance and complimentaries. These business models were used to explain low margins experienced in this sector. The business model helps small enterprise entrepreneurs, stakeholders in the automotive sector and policy makers to understand the logic of auto-body repair shops.
KW - Business model
KW - Business plan
KW - Business strategy
KW - Entrepreneurs and panel system
UR - http://www.scopus.com/inward/record.url?scp=84892989523&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84892989523
SN - 9781627486842
T3 - Proceedings of International Conference on Computers and Industrial Engineering, CIE
SP - 301
EP - 313
BT - 42nd International Conference on Computers and Industrial Engineering 2012, CIE 2012
PB - Computers and Industrial Engineering
T2 - 42nd International Conference on Computers and Industrial Engineering 2012, CIE 2012
Y2 - 15 July 2012 through 18 July 2012
ER -