@inproceedings{e376cc5dfbd34aea9672508cd5ab21f9,
title = "Desirable management practices and cultural values for construction quality assessment systems (conquas): Methodology for deployment",
abstract = "Using descriptive statistics from a sample of 24 UK Construction related organizations currently utilizing various modes of quality systems within their construction projects; this paper investigates the desirable management practices and cultural values for the deployment of Construction Quality Assessment Systems (CONSQUAS). All the Management Practices scored medium levels (means score > 3.00) of readiness with the highest being 'Motivation and Rewards' and 'Vision'. On the other hand, the most important cultural values for CONQUAS deployment were found to be 'Harmony with People' and 'Harmony with Universe'. The least important (mean score < 3.00) cultural values were 'Respect for Authority' and 'Interdependency'. The findings suggest that the integration of cultural values and management practices as observed within the Eastern environment can be transferred within the Western environment with Total Quality Management (TQM) as the leverage for the deployment of CONQUAS. This would contribute to the enhancement of the quality performance within the UK Construction Industry. This paper concludes by presenting the methodology for assessing and communicating the levels of consideration of the management practices and cultural values desirable for the CONQUAS deployment. The findings indicate that the methodology is both reliable and valid.",
keywords = "Assessment, Cultural values, Quality assessment systems, Quality systems, Total quality management",
author = "Nicholas Chileshe and Sim, {Yeong Liang}",
year = "2007",
language = "English",
isbn = "9780955239007",
series = "Association of Researchers in Construction Management, ARCOM 2007 - Proceedings of the 23rd Annual Conference",
pages = "557--566",
booktitle = "Association of Researchers in Construction Management, ARCOM 2007 - Proceedings of the 23rd Annual Conference",
note = "23rd Annual Conference on Association of Researchers in Construction Management, ARCOM 2007 ; Conference date: 03-09-2007 Through 05-09-2007",
}