Abstract
Developing sustainable, effervescent, responsive and robust e-Government solutions is not an easy undertaking because of the multi-dimensional nature of e-Government. Therefore, e-Government success or failure is defined by contextual factors, in turn defined by the area in which it is implemented. The chapter explores the critical factors that need to be included in the design of e-Government solutions focusing on Zambia as a case study. A discussion and presentation of a contextual framework for e-Government design in Zambia is provided. It is anticipated that this framework may be used as reference to inform the design of e-Government solutions in contextually similar environments.
| Original language | English |
|---|---|
| Title of host publication | International E-Government Development |
| Subtitle of host publication | Policy, Implementation and Best Practice |
| Publisher | Springer International Publishing |
| Pages | 187-211 |
| Number of pages | 25 |
| ISBN (Electronic) | 9783319632841 |
| ISBN (Print) | 9783319632834 |
| DOIs | |
| Publication status | Published - 1 Jan 2017 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 16 Peace, Justice and Strong Institutions -
SDG 17 Partnerships for the Goals
ASJC Scopus subject areas
- General Social Sciences
- General Computer Science
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