Designing effervescent e-government solutions: Lessons from a developing world context

Bwalya Kelvin Joseph

doi:10.1007/978-3-319-63284-1_8

Designing effervescent e-government solutions: Lessons from a developing world context

Bwalya Kelvin Joseph

Information and Knowledge Management

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

4 Citations (Scopus)

Abstract

Developing sustainable, effervescent, responsive and robust e-Government solutions is not an easy undertaking because of the multi-dimensional nature of e-Government. Therefore, e-Government success or failure is defined by contextual factors, in turn defined by the area in which it is implemented. The chapter explores the critical factors that need to be included in the design of e-Government solutions focusing on Zambia as a case study. A discussion and presentation of a contextual framework for e-Government design in Zambia is provided. It is anticipated that this framework may be used as reference to inform the design of e-Government solutions in contextually similar environments.

Original language	English
Title of host publication	International E-Government Development
Subtitle of host publication	Policy, Implementation and Best Practice
Publisher	Springer International Publishing
Pages	187-211
Number of pages	25
ISBN (Electronic)	9783319632841
ISBN (Print)	9783319632834
DOIs	https://doi.org/10.1007/978-3-319-63284-1_8
Publication status	Published - 1 Jan 2017

ASJC Scopus subject areas

General Social Sciences
General Computer Science

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1007/978-3-319-63284-1_8

Cite this

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Designing effervescent e-government solutions: Lessons from a developing world context

Abstract

ASJC Scopus subject areas

UN SDGs

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