Critical success factors for developing building maintenance strategies: A case of Namibia

R. Kalumbu, M. Mutingi, C. Mbohwa

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

8 Citations (Scopus)

Abstract

Critical success factors (CSFs) are factors that dictate the successful accomplishment of an organization's vision, mission and strategy, if performed exceptionally well. The aim of the current research was to develop a rank ordering of CSFs of building maintenance for the Part I municipalities in Namibia. A questionnaire survey and interviews were used to invite respondents (managers, supervisors and maintenance planners) to rate the importance of CSFs identified through literature review Factor analysis was used to reduce the ranked CSFs from 37 to 13 manageable factors, which includes: top management support, familiarity with the local building maintenance practice, and other maintenance related plans. The research has also identified components of the current maintenance management process that require improvement. These includes the maintenance policy, strategy, quality standards and resources; employee training, computerized maintenance management systems. A framework was then developed for the implementation of CSFs of building maintenance for the local Governments in Namibia.

Original languageEnglish
Title of host publication2016 International Conference on Industrial Engineering and Engineering Management, IEEM 2016
PublisherIEEE Computer Society
Pages1402-1406
Number of pages5
ISBN (Electronic)9781509036653
DOIs
Publication statusPublished - 27 Dec 2016
Event2016 International Conference on Industrial Engineering and Engineering Management, IEEM 2016 - Bali, Indonesia
Duration: 4 Dec 20167 Dec 2016

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
Volume2016-December
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

Conference2016 International Conference on Industrial Engineering and Engineering Management, IEEM 2016
Country/TerritoryIndonesia
CityBali
Period4/12/167/12/16

Keywords

  • Critical success factors
  • computerized maintenance management systems
  • factor analysis

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Industrial and Manufacturing Engineering
  • Safety, Risk, Reliability and Quality

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