@inproceedings{4096ca010fd04e1bb3785454ceb517cf,
title = "Contributing Factors to Relational Conflict in Construction Project Delivery in South Africa",
abstract = "The effectiveness of the relationship among key stakeholders influences the progress of a building project. If this relationship weakens, it may result in a number of disagreements that frequently result in litigation or even delay in project delivery. Stopping this from happening depends on identifying the contributing factors to relational conflict in project delivery. This has become necessary particularly in South Africa (SA), considering the rising cases of poor project performance in the country with one of the root cause being poor relationship among project stakeholders. Hence, this study examines the contributing factors to relational conflicts in construction project delivery in SA. Adopting a survey design for the study, construction industry professionals in Guateng Province, SA were the respondents and a total of one hundred seventy-five (175) questionnaires were administered to them. One hundred and twelve (112) of those were returned and deemed appropriate for the study. Utilizing percentage, mean item score, standard deviation, and Kruskal-Wallis, the collected data was analyzed. The findings reveal the contributing factors to relational conflict in construction project delivery in SA which includes opportunistic bahaviour, attitude/personality traits, miscommunication, coordination of trades/resource allocation, and working condition among others. The findings of this study provides information to project stakeholders in the country on the contributing factors to relational conflicts and necessary steps to take during project planning to ensure relational conflicts do not occur during project delivery. Doing this will contribute significantly to project success in the country.",
keywords = "Conflicts, Construction, Contributing factors, Project delivery, South Africa",
author = "Kenneth Otasowie and Clinton Aigbavboa and Ayodeji Oke and Peter Adekunle",
note = "Publisher Copyright: {\textcopyright} 2023 by CITC-13.; 13th International Conference on Construction in the 21st Century, CITC 2023 ; Conference date: 08-05-2023 Through 11-05-2023",
year = "2023",
language = "English",
series = "International Conference on Construction in the 21st Century",
publisher = "East Carolina University",
editor = "Ahmed, {Syed M.} and Salman Azhar and Saul, {Amelia D.} and Mahaffy, {Kelly L.} and Farooqui, {Rizwan U.}",
booktitle = "Proceedings of the 13th International Conference on Construction in the 21st Century, CITC 2023",
address = "United States",
}
