ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point

Hossana Twinomurinzi; Sibukele Gumbo

doi:10.1007/978-3-031-39652-6_17

ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point

Hossana Twinomurinzi
, Sibukele Gumbo

Centre for Applied Data Science

University of Johannesburg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

10 Citations (Scopus)

Abstract

ChatGPT became the most popular Artificial Intelligence (AI) and digital technology platform in history after its launch in November 2022. According to the Diffusion of Innovation Theory, because it reached one million users within five days, and 100 million users within two months, ChatGPT marked an inflection point in society. This study presents a scoping review of the sentiments on ChatGPT in scholarly discourse from 67 publications on the topic. The sentiments were thematically analyzed manually, using ChatGPT and using the new AI function in Atlas.ti®. ChatGPT offered the most comprehensive and versatile analysis even though its results were only used for demonstrative purposes. The key findings reveal a majority positive sentiment from scholars on ChatGPT mainly citing how academia should co-exist with the tool, and for researchers, organizations and society to use ChatGPT to stir greater creativity and productivity. The limited negative and risk sentiments centered around ethical concerns, contradictions, and apprehension about the impact of ChatGPT, through dependency, on human social and cognitive functions in decision-making and judgement. The main recommendations comprise a call for educational reform, training on better usage of ChatGPT, and making the world a better place. The main non-technology focus of ChatGPT research is on “human”, “ethics” and “decision-making”. The study similarly makes a recommendation for educational reform given the transdisciplinary effect of AI, and for academia, society and organizations to intentionally take advantage of the inflection point to create progressive policies on the maximal use of ChatGPT and other AI tools.

Original language	English
Title of host publication	South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers
Editors	Aurona Gerber, Marijke Coetzee
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	258-272
Number of pages	15
ISBN (Print)	9783031396519
DOIs	https://doi.org/10.1007/978-3-031-39652-6_17
Publication status	Published - 2023
Event	44th Annual Conference, SAICSIT 2023 - Pretoria, South Africa Duration: 17 Jul 2023 → 19 Jul 2023

Publication series

Name	Communications in Computer and Information Science
Volume	1878 CCIS
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	44th Annual Conference, SAICSIT 2023
Country/Territory	South Africa
City	Pretoria
Period	17/07/23 → 19/07/23

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 4 Quality Education

Keywords

Artificial Intelligence
ChatGPT
bibliometric
ethics
scoping review
sentiment analysis
transdisciplinarity

ASJC Scopus subject areas

General Computer Science
General Mathematics

Access to Document

10.1007/978-3-031-39652-6_17

Cite this

Twinomurinzi, H., & Gumbo, S. (2023). ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point. In A. Gerber, & M. Coetzee (Eds.), South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers (pp. 258-272). (Communications in Computer and Information Science; Vol. 1878 CCIS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-39652-6_17

Twinomurinzi, Hossana ; Gumbo, Sibukele. / ChatGPT in Scholarly Discourse : Sentiments and an Inflection Point. South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers. editor / Aurona Gerber ; Marijke Coetzee. Springer Science and Business Media Deutschland GmbH, 2023. pp. 258-272 (Communications in Computer and Information Science).

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abstract = "ChatGPT became the most popular Artificial Intelligence (AI) and digital technology platform in history after its launch in November 2022. According to the Diffusion of Innovation Theory, because it reached one million users within five days, and 100 million users within two months, ChatGPT marked an inflection point in society. This study presents a scoping review of the sentiments on ChatGPT in scholarly discourse from 67 publications on the topic. The sentiments were thematically analyzed manually, using ChatGPT and using the new AI function in Atlas.ti{\textregistered}. ChatGPT offered the most comprehensive and versatile analysis even though its results were only used for demonstrative purposes. The key findings reveal a majority positive sentiment from scholars on ChatGPT mainly citing how academia should co-exist with the tool, and for researchers, organizations and society to use ChatGPT to stir greater creativity and productivity. The limited negative and risk sentiments centered around ethical concerns, contradictions, and apprehension about the impact of ChatGPT, through dependency, on human social and cognitive functions in decision-making and judgement. The main recommendations comprise a call for educational reform, training on better usage of ChatGPT, and making the world a better place. The main non-technology focus of ChatGPT research is on “human”, “ethics” and “decision-making”. The study similarly makes a recommendation for educational reform given the transdisciplinary effect of AI, and for academia, society and organizations to intentionally take advantage of the inflection point to create progressive policies on the maximal use of ChatGPT and other AI tools.",

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Twinomurinzi, H & Gumbo, S 2023, ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point. in A Gerber & M Coetzee (eds), South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers. Communications in Computer and Information Science, vol. 1878 CCIS, Springer Science and Business Media Deutschland GmbH, pp. 258-272, 44th Annual Conference, SAICSIT 2023, Pretoria, South Africa, 17/07/23. https://doi.org/10.1007/978-3-031-39652-6_17

ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point. / Twinomurinzi, Hossana; Gumbo, Sibukele.
South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers. ed. / Aurona Gerber; Marijke Coetzee. Springer Science and Business Media Deutschland GmbH, 2023. p. 258-272 (Communications in Computer and Information Science; Vol. 1878 CCIS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T2 - 44th Annual Conference, SAICSIT 2023

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AU - Gumbo, Sibukele

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2023.

PY - 2023

Y1 - 2023

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Twinomurinzi H, Gumbo S. ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point. In Gerber A, Coetzee M, editors, South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers. Springer Science and Business Media Deutschland GmbH. 2023. p. 258-272. (Communications in Computer and Information Science). doi: 10.1007/978-3-031-39652-6_17

ChatGPT in Scholarly Discourse: Sentiments and an Inflection Point

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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