TY - GEN
T1 - ChatGPT in Scholarly Discourse
T2 - 44th Annual Conference, SAICSIT 2023
AU - Twinomurinzi, Hossana
AU - Gumbo, Sibukele
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2023.
PY - 2023
Y1 - 2023
N2 - ChatGPT became the most popular Artificial Intelligence (AI) and digital technology platform in history after its launch in November 2022. According to the Diffusion of Innovation Theory, because it reached one million users within five days, and 100 million users within two months, ChatGPT marked an inflection point in society. This study presents a scoping review of the sentiments on ChatGPT in scholarly discourse from 67 publications on the topic. The sentiments were thematically analyzed manually, using ChatGPT and using the new AI function in Atlas.ti®. ChatGPT offered the most comprehensive and versatile analysis even though its results were only used for demonstrative purposes. The key findings reveal a majority positive sentiment from scholars on ChatGPT mainly citing how academia should co-exist with the tool, and for researchers, organizations and society to use ChatGPT to stir greater creativity and productivity. The limited negative and risk sentiments centered around ethical concerns, contradictions, and apprehension about the impact of ChatGPT, through dependency, on human social and cognitive functions in decision-making and judgement. The main recommendations comprise a call for educational reform, training on better usage of ChatGPT, and making the world a better place. The main non-technology focus of ChatGPT research is on “human”, “ethics” and “decision-making”. The study similarly makes a recommendation for educational reform given the transdisciplinary effect of AI, and for academia, society and organizations to intentionally take advantage of the inflection point to create progressive policies on the maximal use of ChatGPT and other AI tools.
AB - ChatGPT became the most popular Artificial Intelligence (AI) and digital technology platform in history after its launch in November 2022. According to the Diffusion of Innovation Theory, because it reached one million users within five days, and 100 million users within two months, ChatGPT marked an inflection point in society. This study presents a scoping review of the sentiments on ChatGPT in scholarly discourse from 67 publications on the topic. The sentiments were thematically analyzed manually, using ChatGPT and using the new AI function in Atlas.ti®. ChatGPT offered the most comprehensive and versatile analysis even though its results were only used for demonstrative purposes. The key findings reveal a majority positive sentiment from scholars on ChatGPT mainly citing how academia should co-exist with the tool, and for researchers, organizations and society to use ChatGPT to stir greater creativity and productivity. The limited negative and risk sentiments centered around ethical concerns, contradictions, and apprehension about the impact of ChatGPT, through dependency, on human social and cognitive functions in decision-making and judgement. The main recommendations comprise a call for educational reform, training on better usage of ChatGPT, and making the world a better place. The main non-technology focus of ChatGPT research is on “human”, “ethics” and “decision-making”. The study similarly makes a recommendation for educational reform given the transdisciplinary effect of AI, and for academia, society and organizations to intentionally take advantage of the inflection point to create progressive policies on the maximal use of ChatGPT and other AI tools.
KW - Artificial Intelligence
KW - ChatGPT
KW - bibliometric
KW - ethics
KW - scoping review
KW - sentiment analysis
KW - transdisciplinarity
UR - http://www.scopus.com/inward/record.url?scp=85172719717&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-39652-6_17
DO - 10.1007/978-3-031-39652-6_17
M3 - Conference contribution
AN - SCOPUS:85172719717
SN - 9783031396519
T3 - Communications in Computer and Information Science
SP - 258
EP - 272
BT - South African Institute of Computer Scientists and Information Technologists - 44th Annual Conference, SAICSIT 2023, Revised Selected Papers
A2 - Gerber, Aurona
A2 - Coetzee, Marijke
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 17 July 2023 through 19 July 2023
ER -
