Challenges of emotional intelligence among construction stakeholders

Ayodeji Oke, Clinton Aigbavboa, Ntebo Ngcobo, Mercy Sepuru

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

Emotional intelligence (EI) is a psychological term for understanding people and how they deal with their emotions and that of others. The project-based nature of the construction industry as well as large numbers of people involved in the delivery of quality projects and provide organizational success makes the industry a unique one. In view of this, various challenges associated with EI among construction stakeholders were examined with a view to suggest various ways of overcoming them. Using survey approach, primary data was collected by the use of well-structured questionnaires distributed to stakeholders from client, contracting, and consulting firms in the construction industry. Lack of proper education and unwillingness to change are the major challenges to EI in the industry. However, overcoming these barriers to improving levels of EI would be a good start to ensuring the industry consists of stakeholders that are able to balance work-life towards project success.

Original languageEnglish
Title of host publicationICCREM 2017
Subtitle of host publicationIndustry Regulation and Sustainable Development - Proceedings of the International Conference on Construction and Real Estate Management 2017
EditorsYaowu Wang, Yimin Zhu, Yongshi Pang, Geoffrey Q. P. Shen
PublisherAmerican Society of Civil Engineers (ASCE)
Pages33-40
Number of pages8
ISBN (Electronic)9780784481066
DOIs
Publication statusPublished - 2017
Event2017 International Conference on Construction and Real Estate Management: Industry Regulation and Sustainable Development, ICCREM 2017 - Guangzhou, China
Duration: 10 Nov 201712 Nov 2017

Publication series

NameICCREM 2017: Industry Regulation and Sustainable Development - Proceedings of the International Conference on Construction and Real Estate Management 2017
Volume2017-November

Conference

Conference2017 International Conference on Construction and Real Estate Management: Industry Regulation and Sustainable Development, ICCREM 2017
Country/TerritoryChina
CityGuangzhou
Period10/11/1712/11/17

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Building and Construction

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