Challenges counselors face while practising in South African schools: Implications for culturally relevant in-service training

The aim of this qualitative study was to explore the challenges counselors face while practising in South African schools. An ecological systems theoretical approach was used. In-depth interviews were conducted with school counselors from six different schools, in various education districts in Gauteng. These interviews were transcribed and analysed for recurrent themes. The findings highlight three main characteristics that are essential for counselors within the South African context. These are the ability to fulfill multiple roles and responsibilities in a multicultural context; taking responsibility for their own as well as others' personal and professional development; and the ability to establish internal and external collaborative networks. All these characteristics allude to an ecosystemic way of thinking and functioning which is embedded in community participation and support. Hence, there are implications for culturally relevant in-service training.