Business process reengineering: An evaluation of soft versus hard

E. I. Edoun; G. Bakam Fotso; C. Mbohwa

doi:10.1145/3230348.3230377

Business process reengineering: An evaluation of soft versus hard

E. I. Edoun
, G. Bakam Fotso
, C. Mbohwa

Quality and Operations Management

University of Johannesburg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

As a future wave, organisations go for business process reengineering (BPR) to improve their profitability and performance while becoming flexible and easily fit into the new dynamic world. Digitalisation era comes with exponential IT transformation and brings people to always link business process reengineering and software (Soft) upgrade or IT revolution. This article discusses about the importance of the hardware reengineering over software reengineering in meeting the purpose of business process innovation in a company. Findings showed that business process reengineering is mostly about hardware transformation by means of business transactions between functional units and the business infrastructure compared to software engineering. 85% of participants agreed on the impact of hardware transformation in achieving BPR compared to software reengineering. In addition to hard and soft aspect of BPR, process as well as people are also critical for a successful BPR implementation. Software engineering constitutes an enabler for the implementation of hardware engineering. The article also emphasises on the key role played by people and process in fulfilling overall company' leadership approach.

Original language	English
Title of host publication	2018 International Conference on Internet and e-Business, ICIEB 2018
Publisher	Association for Computing Machinery
Pages	90-93
Number of pages	4
ISBN (Electronic)	9781450363754
DOIs	https://doi.org/10.1145/3230348.3230377
Publication status	Published - 25 Apr 2018
Event	2018 International Conference on Internet and e-Business, ICIEB 2018 - Singapore, Singapore Duration: 25 Apr 2018 → 27 Apr 2018

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	2018 International Conference on Internet and e-Business, ICIEB 2018
Country/Territory	Singapore
City	Singapore
Period	25/04/18 → 27/04/18

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

BPR
Engineering
Hard
IT systems
Soft

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3230348.3230377

Cite this

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title = "Business process reengineering: An evaluation of soft versus hard",

abstract = "As a future wave, organisations go for business process reengineering (BPR) to improve their profitability and performance while becoming flexible and easily fit into the new dynamic world. Digitalisation era comes with exponential IT transformation and brings people to always link business process reengineering and software (Soft) upgrade or IT revolution. This article discusses about the importance of the hardware reengineering over software reengineering in meeting the purpose of business process innovation in a company. Findings showed that business process reengineering is mostly about hardware transformation by means of business transactions between functional units and the business infrastructure compared to software engineering. 85\% of participants agreed on the impact of hardware transformation in achieving BPR compared to software reengineering. In addition to hard and soft aspect of BPR, process as well as people are also critical for a successful BPR implementation. Software engineering constitutes an enabler for the implementation of hardware engineering. The article also emphasises on the key role played by people and process in fulfilling overall company' leadership approach.",

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Edoun, EI, Bakam Fotso, G & Mbohwa, C 2018, Business process reengineering: An evaluation of soft versus hard. in 2018 International Conference on Internet and e-Business, ICIEB 2018. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 90-93, 2018 International Conference on Internet and e-Business, ICIEB 2018, Singapore, Singapore, 25/04/18. https://doi.org/10.1145/3230348.3230377

Business process reengineering: An evaluation of soft versus hard. / Edoun, E. I.; Bakam Fotso, G.; Mbohwa, C.
2018 International Conference on Internet and e-Business, ICIEB 2018. Association for Computing Machinery, 2018. p. 90-93 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

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PY - 2018/4/25

Y1 - 2018/4/25

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AB - As a future wave, organisations go for business process reengineering (BPR) to improve their profitability and performance while becoming flexible and easily fit into the new dynamic world. Digitalisation era comes with exponential IT transformation and brings people to always link business process reengineering and software (Soft) upgrade or IT revolution. This article discusses about the importance of the hardware reengineering over software reengineering in meeting the purpose of business process innovation in a company. Findings showed that business process reengineering is mostly about hardware transformation by means of business transactions between functional units and the business infrastructure compared to software engineering. 85% of participants agreed on the impact of hardware transformation in achieving BPR compared to software reengineering. In addition to hard and soft aspect of BPR, process as well as people are also critical for a successful BPR implementation. Software engineering constitutes an enabler for the implementation of hardware engineering. The article also emphasises on the key role played by people and process in fulfilling overall company' leadership approach.

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KW - Hard

KW - IT systems

KW - Soft

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ER -

Business process reengineering: An evaluation of soft versus hard

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this