Keyphrases
CRM Technology
100%
Red Queen
100%
Technological Initiatives
75%
Technological Readiness
50%
CRM Implementation
50%
Business Customers
25%
Knowledge Management Capability
25%
Operational Benefits
25%
CRM Strategy
25%
Management Capability
25%
Customer Relationship
25%
Information Technology Application
25%
Technological Management
25%
Computer Science
Critical Success Factor
100%
Business Performance
66%
Top Management Support
66%
Practical Implication
33%
Least Squares Method
33%
Information Technology
33%
Customer Relationship
33%
Enterprise Resource Planning
33%
Knowledge Management
33%
Questionnaire Survey
33%
Successful Implementation
33%
Business Customer
33%
Structural Model
33%
Engineering
Building Material
100%
Success Factor
75%
Engineering
50%
Successful Implementation
25%
Technology Application
25%
Information Technology
25%
Least Square
25%
Structural Model
25%
Knowledge Management
25%
Social Sciences
Building Material
100%
Industrial Sector
50%
Knowledge Management
25%
Information Technology
25%
Evaluation Method
25%
Structural Model
25%
Economics, Econometrics and Finance
Critical Success Factor
100%
Knowledge Management
33%
Relationship Marketing
33%