TY - GEN
T1 - ASSESSMENT OF ADVANCED TECHNOLOGY IN MANUFACTURING COMPANIES TO IMPROVE QUALITY AND PROFIT
AU - Ndou, Tovhowani
AU - Nkosi, Nomthandazo
AU - Mukwakungu, Sambil
AU - Sukdeo, Nita
N1 - Publisher Copyright:
Copyright © 2021 by Naudé Scribante. Permission granted to IAMOT to publish and use.
PY - 2021
Y1 - 2021
N2 - Quality dissatisfaction of products expressed by clients in the city of Johannesburg, South Africa is an increasing concern considered worthy to be investigated. This paper's objectives are to assess and document how advanced technology is used in different manufacturing industries to improve quality of the products and generate high profit in Johannesburg South Africa. The study followed both quantitative and qualitative design approach methods. Data collection for the study was based on the use of questionnaires, observations, and individual interviews. The respondents were groups divided into three in which the first group had a sample size of 292 participants who believed that skills, knowledge and training in advanced manufacturing can improve the quality of products and increase profits, the second group consisted of 70 participants who believed that no skills, knowledge and training in advanced manufacturing can hinder quality of products and increase costs of production and the last group consisted of participants who believed that it is 50% chances from the two above mentioned categories. The study was conducted only in one city of South Africa that is providing manufacturing services and could not include other cities and other countries due to lack of time. Findings show that there is a relationship between quality and advanced technology justified by the strong positive correlation, the use of advanced technology was found to play the greatest role in helping manufacturing industries to produce high quality products and increase profits. The first group's responses resulted in high variability, which limits the study's conclusion fairness. A sample size of 292 respondents was targeted, however, only 29 participants responded which is only 10% responses. Each manufacturing industry had its own set of challenges with regards to the implementation and use of advanced manufacturing technology in the industry. The study definitively answers the questions regarding correlation between the use of advanced technology and quality in manufacturing industries. The recommendations made in this study can be implemented as a solution to the problems of reduced profits and poor quality of products faced by manufacturing industries.
AB - Quality dissatisfaction of products expressed by clients in the city of Johannesburg, South Africa is an increasing concern considered worthy to be investigated. This paper's objectives are to assess and document how advanced technology is used in different manufacturing industries to improve quality of the products and generate high profit in Johannesburg South Africa. The study followed both quantitative and qualitative design approach methods. Data collection for the study was based on the use of questionnaires, observations, and individual interviews. The respondents were groups divided into three in which the first group had a sample size of 292 participants who believed that skills, knowledge and training in advanced manufacturing can improve the quality of products and increase profits, the second group consisted of 70 participants who believed that no skills, knowledge and training in advanced manufacturing can hinder quality of products and increase costs of production and the last group consisted of participants who believed that it is 50% chances from the two above mentioned categories. The study was conducted only in one city of South Africa that is providing manufacturing services and could not include other cities and other countries due to lack of time. Findings show that there is a relationship between quality and advanced technology justified by the strong positive correlation, the use of advanced technology was found to play the greatest role in helping manufacturing industries to produce high quality products and increase profits. The first group's responses resulted in high variability, which limits the study's conclusion fairness. A sample size of 292 respondents was targeted, however, only 29 participants responded which is only 10% responses. Each manufacturing industry had its own set of challenges with regards to the implementation and use of advanced manufacturing technology in the industry. The study definitively answers the questions regarding correlation between the use of advanced technology and quality in manufacturing industries. The recommendations made in this study can be implemented as a solution to the problems of reduced profits and poor quality of products faced by manufacturing industries.
KW - Advanced technology
KW - Manufacturing industry
KW - Profit
KW - Quality
UR - http://www.scopus.com/inward/record.url?scp=85124031418&partnerID=8YFLogxK
U2 - 10.52202/060557-0082
DO - 10.52202/060557-0082
M3 - Conference contribution
AN - SCOPUS:85124031418
T3 - Proceedings of the 30th International Conference of the International Association for Management of Technology, IAMOT 2021 - MOT for the World of the Future
SP - 1082
EP - 1090
BT - Proceedings of the 30th International Conference of the International Association for Management of Technology, IAMOT 2021 - MOT for the World of the Future
PB - University of Pretoria
T2 - 30th International Conference of the International Association for Management of Technology: MOT for the World of the Future, IAMOT 2021
Y2 - 19 September 2021 through 23 September 2021
ER -
