Application of Digital Technology in TQM Business Processes

C. Khwela, A. Telukdarie

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Total Quality Management (TQM), has become global practice in various industries. Recent developments in manufacturing advancement has led to organizations systematically implementing digitization to optimize an improve on their processes to meet customer demand. The research approach includes a framework constituting over all TQM business process integration, process inputs and outputs, engaging from ERP configuration system through to manufacturing systems and that supports functional departments. This research study aims to enhance the business function challenges within the overall organization, incorporating the functional departments and its sub-functions. The proposed results indicated that processes that are interdependent can be configured with effect of variation in reducing processing times within business processes.

Original languageEnglish
Title of host publicationPICMET 2022 - Portland International Conference on Management of Engineering and Technology
Subtitle of host publicationTechnology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings
EditorsDundar F. Kocaoglu, Timothy R. Anderson, Dilek Cetindamar Kozanoglu, Kiyoshi Niwa, Harm-Jan Steenhuis
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781890843410
DOIs
Publication statusPublished - 2022
Event2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022 - Portland, United States
Duration: 7 Aug 202211 Aug 2022

Publication series

NamePICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings

Conference

Conference2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022
Country/TerritoryUnited States
CityPortland
Period7/08/2211/08/22

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Strategy and Management
  • Computer Science Applications
  • Engineering (miscellaneous)

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