TY - GEN
T1 - Analyzing the Impact of Digital Transformation on Mental Health of IT Professionals Using Machine Learning Methods
AU - Patel, Tanish
AU - Jhaveri, Rutvij H.
AU - Bvuma, Stella
N1 - Publisher Copyright:
© 2025 IEEE.
PY - 2025
Y1 - 2025
N2 - Driven by artificial intelligence and automation, the rising speed of digital transformation presents fresh difficulties for the mental health of IT workers. With specific attention to stress and burnout, this study investigates the effects of technostress, fast upskill demands, workload intensification, and remote work on the psychological health of IT workers. Using a mixed-methods approach, this study combines a custom-built dataset created from a focused survey of IT professionals with the publicly accessible Open Sourced Mental Illness (OSMI) dataset. While including explainable artificial intelligence (XAI) approaches to improve model interpretability and trustworthiness, the combined data is utilized to create machine learning models for estimating workplace stress levels. This study seeks to enable early identification and focused interventions by identifying important stress predictors including workload, role type, managerial support, and automation anxiety. By emphasizing the most important elements influencing personal stress estimates, XAI approaches guarantees transparency. The results have pragmatic ramifications for HR and organizational leaders using data-driven mental health approaches to create better, more resilient digital workplaces.
AB - Driven by artificial intelligence and automation, the rising speed of digital transformation presents fresh difficulties for the mental health of IT workers. With specific attention to stress and burnout, this study investigates the effects of technostress, fast upskill demands, workload intensification, and remote work on the psychological health of IT workers. Using a mixed-methods approach, this study combines a custom-built dataset created from a focused survey of IT professionals with the publicly accessible Open Sourced Mental Illness (OSMI) dataset. While including explainable artificial intelligence (XAI) approaches to improve model interpretability and trustworthiness, the combined data is utilized to create machine learning models for estimating workplace stress levels. This study seeks to enable early identification and focused interventions by identifying important stress predictors including workload, role type, managerial support, and automation anxiety. By emphasizing the most important elements influencing personal stress estimates, XAI approaches guarantees transparency. The results have pragmatic ramifications for HR and organizational leaders using data-driven mental health approaches to create better, more resilient digital workplaces.
KW - Digital Transformation
KW - Explainable Artificial Intelligence (XAI)
KW - IT Professionals
KW - Occupational Mental Health
KW - Technostress
UR - https://www.scopus.com/pages/publications/105021829460
U2 - 10.1109/AIMV66517.2025.11203345
DO - 10.1109/AIMV66517.2025.11203345
M3 - Conference contribution
AN - SCOPUS:105021829460
T3 - 2025 International Conference on Artificial Intelligence and Machine Vision, AIMV 2025
BT - 2025 International Conference on Artificial Intelligence and Machine Vision, AIMV 2025
A2 - Patel, Samir B.
A2 - Bharti, Santosh Kumar
A2 - Choudhury, Amitava
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2nd International Conference on Artificial Intelligence and Machine Vision, AIMV 2025
Y2 - 16 August 2025 through 17 August 2025
ER -