Analysis of the outcome features of effective monitoring and evaluation in construction project delivery

Purpose: This study aims to analyze the outcome features of effective monitoring and evaluation in construction projects delivery. Design/methodology/approach: The study adopted a quantitative research approach. Questionnaire survey was administered to 230 participants who were drawn from metropolitan, municipal, district assemblies and regional coordinating councils in Ghana. Data collected were analyzed to determine the key and underlying monitoring and evaluation outcome features in project delivery. A Cronbach’s α value of 0.953 was achieved based on standardized items, while the Kaiser–Meyer–Olkin measure of sampling adequacy recorded was 0.876. The result of Bartlett’s test of sphericity also revealed a significance level of 0.000 (p < 0.05). Findings: The study discovered that value for money, successful project closure, end-user satisfaction, timely completion of projects and fitness for purpose were the top five monitoring and evaluation outcome features. Similarly, three principal monitoring and evaluation outcome features were identified, namely, performance, satisfaction and value outcome. Practical implications: The study, thus, seeks to guide project planning and implementation of effective construction project M&E. Originality/value: The study contributes to the body of knowledge by establishing top and key success outcomes (KSO) in the implementation of monitoring and evaluation.