An integrated approach to Business Process Reengineering Management

Nkosinathi Madushela, Jan H.C. Pretorius

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Business Process Reengineering (BPR) or simply reengineering is an initiative undertaken by organisations that seek to fundamentally redesign their existing business processes. In the current business landscape, the only constant is change; hence organisations should always strive to conduct their businesses effectively and efficiently. However reengineering has not always yielded fruitful results, as indicated by the 70% of the initiatives that have failed. The failure rate of the reengineered initiatives partly results from neglecting the "human element" involved when revising processes. Literature has not dealt extensively with how stakeholders react towards dramatic change brought about by reengineering, and the current paper is primarily concerned with this issue, through the proposal of the Business Process Reengineering Management (BPRM) concept.

Original languageEnglish
Title of host publicationProceedings of the World Congress on Engineering 2017, WCE 2017
EditorsA. M. Korsunsky, Andrew Hunter, Len Gelman, S. I. Ao, David WL Hukins
PublisherNewswood Limited
Number of pages5
ISBN (Electronic)9789881404831
Publication statusPublished - 2017
Event2017 World Congress on Engineering, WCE 2017 - London, United Kingdom
Duration: 5 Jul 20177 Jul 2017

Publication series

NameLecture Notes in Engineering and Computer Science
ISSN (Print)2078-0958


Conference2017 World Congress on Engineering, WCE 2017
Country/TerritoryUnited Kingdom


  • Change management, contemporary measures of performance process
  • Reengineering

ASJC Scopus subject areas

  • Computer Science (miscellaneous)


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