@inproceedings{1dd40304c659476fae0d35b2552917af,
title = "An integrated approach to Business Process Reengineering Management",
abstract = "Business Process Reengineering (BPR) or simply reengineering is an initiative undertaken by organisations that seek to fundamentally redesign their existing business processes. In the current business landscape, the only constant is change; hence organisations should always strive to conduct their businesses effectively and efficiently. However reengineering has not always yielded fruitful results, as indicated by the 70% of the initiatives that have failed. The failure rate of the reengineered initiatives partly results from neglecting the {"}human element{"} involved when revising processes. Literature has not dealt extensively with how stakeholders react towards dramatic change brought about by reengineering, and the current paper is primarily concerned with this issue, through the proposal of the Business Process Reengineering Management (BPRM) concept.",
keywords = "Change management, contemporary measures of performance process, Reengineering",
author = "Nkosinathi Madushela and Pretorius, {Jan H.C.}",
year = "2017",
language = "English",
series = "Lecture Notes in Engineering and Computer Science",
publisher = "Newswood Limited",
pages = "667--671",
editor = "Korsunsky, {A. M.} and Andrew Hunter and Len Gelman and Ao, {S. I.} and Hukins, {David WL}",
booktitle = "Proceedings of the World Congress on Engineering 2017, WCE 2017",
note = "2017 World Congress on Engineering, WCE 2017 ; Conference date: 05-07-2017 Through 07-07-2017",
}