An appraisal of housing satisfaction in South Africa low income housing scheme

Clinton O. Aigbavboa, Wellington D. Thwala

Research output: Contribution to journalReview articlepeer-review

31 Citations (Scopus)


Post-occupancy evaluation techniques have been developed to provide a means for evaluating occupant responses to changes in an environment and linking this response to physical measures of that environment. POE has been used to evaluate the performance of buildings after they have been built and occupied for some time. This paper presents findings on the social and physical factors which influence residential satisfaction in four different government Housing Subsidy locations in the Gauteng Province of South Africa. Data obtained from the occupant survey were analyzed through the use of descriptive statistics. Findings arising from the survey revealed that the respondents were satisfied with their overall housing situation, but had complaints about certain aspects of the housing unit. However, the respondents informed that most of their housing needs were not being met. Also, a comparison is also made of the perceived factors of dissatisfaction amongst the housing subsidy occupants. It is recommended that a wider systematic coverage of the subject through investigation and diagnostic POE and occupants' need assessment should be carried out in housing subsidy schemes in South Africa.

Original languageEnglish
Pages (from-to)1-21
Number of pages21
JournalInternational Journal of Construction Management
Issue number1
Publication statusPublished - 2012


  • Government policy
  • Housing satisfaction
  • Housing subsidy
  • Post occupancy evaluation

ASJC Scopus subject areas

  • Building and Construction
  • Strategy and Management
  • Management of Technology and Innovation


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