An analysis of the quality of public transport in Johannesburg, South Africa using an adapted SERVQUAL model

Rose Luke, Gert J. Heyns

Research output: Contribution to journalConference articlepeer-review

27 Citations (Scopus)

Fingerprint

Dive into the research topics of 'An analysis of the quality of public transport in Johannesburg, South Africa using an adapted SERVQUAL model'. Together they form a unique fingerprint.

Social Sciences

Keyphrases

Economics, Econometrics and Finance