An analysis of the internal organizational processes and their impact on project delays - A Case study on a South African University and the challenges faced by project managers when delivering projects

Delay in project delivery has become a common phenomenon in the project management profession. This should not be accepted as a norm considering that projects form an integral part of achieving organization's strategic objectives. This paper examines how internal organizational processes affect the successful delivery of projects by exploring a case study on the project management processes at a South African university. Various project managers in the university, under the Operations Department were interviewed. The paper addresses project planning processes, organizational strategic objectives in relation to project management processes as well as addresses organizational bureaucracy and its effects on project processes. Furthermore, the analysis addresses current internal challenges through the Theory of Constraint.