@inproceedings{f81ffa2dce0b416a95654c72b072774e,
title = "A Review of Technology Application and Benefits in Comprehensive Facilities Management for Housing Quality Assurance",
abstract = "The role of technology in housing delivery has been highlighted in recent research. This study explored technologies and their benefits to housing quality and delivery, especially during the development and operational stages. A desktop study based on a semi-systematic review from Scopus, Google, Google Scholar, Science Direct and Academic Search Ultimate was employed. Thematic analysis was used to analyse the data to extract relevant information from the sampled studies. The identified technologies used in post-construction (facilities management) processes include building information modelling (BIM), autonomous robots, laser scanning and remote sensors, blockchain, radio frequency identification (RFID) technology, drones and mobile devices. While some challenges to adopting new technologies could be associated with the costs, resistance to change, management capacity, and delays in the process flow, the study revealed that the benefits of adopting technology outweigh the challenges. Such benefits include improved speed, accuracy, consistent and complete data, reduced carbon emission, improved collaboration and efficiency and productivity. The study adds to the knowledge on technology adoption in housing quality management.",
keywords = "Buildings, Facilities Management, Housing, Maintenance, Quality, Real Estate, Technology",
author = "Chioma Okoro and Nnedinma Umeokafor",
note = "Publisher Copyright: {\textcopyright} 2023 by CITC-13.; 13th International Conference on Construction in the 21st Century, CITC 2023 ; Conference date: 08-05-2023 Through 11-05-2023",
year = "2023",
language = "English",
series = "International Conference on Construction in the 21st Century",
publisher = "East Carolina University",
editor = "Ahmed, {Syed M.} and Salman Azhar and Saul, {Amelia D.} and Mahaffy, {Kelly L.} and Farooqui, {Rizwan U.}",
booktitle = "Proceedings of the 13th International Conference on Construction in the 21st Century, CITC 2023",
address = "United States",
}