A review of best practices for enterprise enablement

Kegomoditswe Ntwagae, Arnesh Telukdarie, Pavitra Dhamija

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Enterprise resource planning (ERP) system is defined as a set of integrated software modules and a central database that enable businesses to manage the efficient and effective use of resources such as materials, human resources, and finances. ERP systems achieve this by automating and incorporating business processes and data sharing through the organisation and enabling access of information in a real-time environment. These systems mitigate the complexity and the scale of the system implementation process which can result in failures and implementation difficulties. An Information System (IS) is included as a component of an ERP system designed to provide useful information that supports business strategy, business operations, business management analysis and decision making functions. The main purpose of this study focuses on the challenges that occur prior to and post the ERP implementation process in manufacturing organizations over a period of time. The present study adopts a Systematic Literature Review (SLR) approach to gain a comprehensive view of the various research methods and finding, evaluating and synthesizing research. The findings for the present study reveals the lack of various elements that includes top management support, clear vision and goals, organizational culture and user training, departmental collaboration, re-alignment of strategy, project management. It also confirms the high customization of ERP system, incorrect selection of ERP vendor, and poor planning. This paper provides an in depth understanding with respect to ERP systems. It improves business processes including marketing plans and product development decisions. The ERP system proves coordination in the organization, reduced inventory costs, improved customer satisfaction, planning and inventory management and improved efficiency.

Original languageEnglish
Title of host publicationManaging Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019
EditorsKaruna Jain, Shirish Sangle, Ruchita Gupta, Jinil Persis, Mukundan R.
PublisherExcel India Publishers
Pages833-841
Number of pages9
ISBN (Electronic)9789388237543
Publication statusPublished - 2019
Event28th International Conference for the International Association of Management of Technology: Managing Technology for Inclusive and Sustainable Growth, IAMOT 2019 - Mumbai, India
Duration: 7 Apr 201911 Apr 2019

Publication series

NameManaging Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019

Conference

Conference28th International Conference for the International Association of Management of Technology: Managing Technology for Inclusive and Sustainable Growth, IAMOT 2019
Country/TerritoryIndia
CityMumbai
Period7/04/1911/04/19

Keywords

  • Development
  • Enterprise Information System
  • Enterprise Resource Planning
  • Information System
  • Information Technology
  • Research

ASJC Scopus subject areas

  • Management of Technology and Innovation

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