TY - JOUR
T1 - A fuzzy-based particle swarm optimisation approach for task assignment in home healthcare
AU - Mutingi, M.
AU - Mbohwa, C.
N1 - Publisher Copyright:
© 2014 South African Institute of Industrial Engineering. All rights reserved.
PY - 2014
Y1 - 2014
N2 - Home healthcare (HHC) organisations provide coordinated healthcare services to patients at their homes. Motivated by the ever-increasing need for home-based care, the assignment of tasks to available healthcare staff is a common and complex problem in homecare organisations. Designing high quality task schedules is critical for improving worker morale, job satisfaction, service efficiency, service quality, and competitiveness over the long term. The desire is to provide high quality task assignment schedules that satisfy the patient, the care worker, and the management. This translates to maximising schedule fairness in terms of workload assignments, avoiding task time window violation, and meeting management goals as much as possible. However, in practice, these desires are often subjective as they involve imprecise human perceptions. This paper develops a fuzzy multi-criteria particle swarm optimisation (FPSO) approach for task assignment in a home healthcare setting in a fuzzy environment. The proposed approach uses a fuzzy evaluation method from a multi-criteria point of view. Results from illustrative computational experiments show that the approach is promising.
AB - Home healthcare (HHC) organisations provide coordinated healthcare services to patients at their homes. Motivated by the ever-increasing need for home-based care, the assignment of tasks to available healthcare staff is a common and complex problem in homecare organisations. Designing high quality task schedules is critical for improving worker morale, job satisfaction, service efficiency, service quality, and competitiveness over the long term. The desire is to provide high quality task assignment schedules that satisfy the patient, the care worker, and the management. This translates to maximising schedule fairness in terms of workload assignments, avoiding task time window violation, and meeting management goals as much as possible. However, in practice, these desires are often subjective as they involve imprecise human perceptions. This paper develops a fuzzy multi-criteria particle swarm optimisation (FPSO) approach for task assignment in a home healthcare setting in a fuzzy environment. The proposed approach uses a fuzzy evaluation method from a multi-criteria point of view. Results from illustrative computational experiments show that the approach is promising.
UR - http://www.scopus.com/inward/record.url?scp=84922031909&partnerID=8YFLogxK
U2 - 10.7166/25-3-777
DO - 10.7166/25-3-777
M3 - Article
AN - SCOPUS:84922031909
SN - 1012-277X
VL - 25
SP - 84
EP - 95
JO - South African Journal of Industrial Engineering
JF - South African Journal of Industrial Engineering
IS - 3
ER -