TY - GEN
T1 - A Framework to Improve Project Success Combining Knowledge Management with Project Management
AU - Malebye, Otshepeng Lethabo
AU - Moodley, Tevin
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.
PY - 2025
Y1 - 2025
N2 - This paper explores integrating knowledge management principles within project management frameworks to address critical challenges project teams face, such as diminishing individual experience and employees applying their knowledge to the projects in which they are a part. This paper identifies common problems encountered in knowledge sharing, such as tacit knowledge externalisation and documentation within project environments, by exploring the KM principles and their relevance to project success. A proposed solution is presented by looking at existing systems, such as DocuWare and frameworks, knowledge management, and project management. This paper introduces a framework to demonstrate the significance of employing systematic processes for identifying, capturing, sharing, and applying knowledge within project teams. It utilises techniques such as interviews, post-project reviews, communities of practice, and training. By using the integrated approach, the proposed solution aims to solve knowledge silos, facilitate tacit knowledge externalisation, and improve knowledge documentation.
AB - This paper explores integrating knowledge management principles within project management frameworks to address critical challenges project teams face, such as diminishing individual experience and employees applying their knowledge to the projects in which they are a part. This paper identifies common problems encountered in knowledge sharing, such as tacit knowledge externalisation and documentation within project environments, by exploring the KM principles and their relevance to project success. A proposed solution is presented by looking at existing systems, such as DocuWare and frameworks, knowledge management, and project management. This paper introduces a framework to demonstrate the significance of employing systematic processes for identifying, capturing, sharing, and applying knowledge within project teams. It utilises techniques such as interviews, post-project reviews, communities of practice, and training. By using the integrated approach, the proposed solution aims to solve knowledge silos, facilitate tacit knowledge externalisation, and improve knowledge documentation.
KW - Documentation
KW - IT project management
KW - Knowledge management
KW - Project success
KW - Tacit knowledge
UR - https://www.scopus.com/pages/publications/105019311259
U2 - 10.1007/978-981-96-6932-5_21
DO - 10.1007/978-981-96-6932-5_21
M3 - Conference contribution
AN - SCOPUS:105019311259
SN - 9789819669318
T3 - Lecture Notes in Networks and Systems
SP - 277
EP - 287
BT - Proceedings of 10th International Congress on Information and Communication Technology - ICICT 2025, London
A2 - Yang, Xin-She
A2 - Sherratt, R. Simon
A2 - Dey, Nilanjan
A2 - Joshi, Amit
PB - Springer Science and Business Media Deutschland GmbH
T2 - 10th International Congress on Information and Communication Technology, ICICT 2025
Y2 - 18 February 2025 through 21 February 2025
ER -