A framework for sharing tacit knowledge within SMMEs: A South African Study

Lawrance Seseni, Charles Mbohwa

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study aims to develop a framework for sharing knowledge effectively within SMMEs that are situated in Johannesburg, South Africa. This is a qualitative approach. It was discussed that tacit knowledge is an intangible resource and intellectual capital that is not easily transferred to other people because some employees of the organization are not eager to share their knowledge. The reason for this can be the desire of having an upper hand over their colleagues. However, this paper discovered that in order for effective knowledge sharing to take place there must be a culture of sharing within the organization, those who are sharing and receiving knowledge must be given sufficient time so that sharing may be effective, management must support their subordinates by means of giving them the resources that they may need, there must be effective teamwork, employees must be committed and motivated, effective communication and the must be trust between the employees themselves and employees with their employers. Further research should be done on the correlations between the framework's independent variable and the dependent variables of sharing knowledge within SMMEs. Keywords: Knowledge Management, SMMEs, Tacit Knowledge, Knowledge Sharing.

Original languageEnglish
Title of host publication6th International Conference on Industrial Engineering and Operations Management in Kuala Lumpur, IEOM 2016
PublisherIEOM Society
Pages1159-1165
Number of pages7
ISBN (Print)9780985549749, 9780985549756
Publication statusPublished - 2016
EventIEOM Detroit Conference, IEOM 2016 - Southfield, United States
Duration: 23 Sept 201625 Sept 2016

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

ConferenceIEOM Detroit Conference, IEOM 2016
Country/TerritoryUnited States
CitySouthfield
Period23/09/1625/09/16

Keywords

  • Knowledge management
  • Knowledge sharing
  • SMMEs
  • Tacit knowledge

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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