A Framework for Industry 4.0 Related Green Concept Integration of Services Component in Commercial Buildings

The effects of global warming are far-reaching and can affect and threaten every aspect of human existence. Human activities such as burning fossil fuels and deforestation have mainly contributed to the emission of these greenhouse gases into the atmosphere. Construction activities and practices are one such human activity. Building services are the aspects of a building that ensure the occupants are comfortable and secure within the building. However, building services use resources such as energy and water to create such comfort. The 4.0 era of industry has introduced dimensions to Green Building Concepts and practices of creating structures and processes that are environmentally friendly, responsible and resource efficient. This research, therefore, seeks to develop a framework for the integration of Industry 4.0-related green concepts into services in commercial buildings. A cross-sectional survey design was adopted in this research to provide information concerning integrating green concepts into building services in commercial buildings in Nigeria. Data were collected with questionnaires from 106 built environment professionals who also use commercial buildings in the study area of Abuja. Statistical tools for frequency, percentage, mean score, relative important index (RII), independent samples t test, Mann–Whitney U test and the factor reduction method based on eigen values were used to analyze the data. The results indicated that quality indoor air conditioning is the most critical satisfaction parameter for users within commercial buildings, with an average mean score of 3.81. The aesthetic effect of installed services on the building façade and high-quality building services components was ranked high, with an average mean score of 3.33 for each. The results also indicated that the lack of relevant technology and inadequate training of service personnel hindered the growth of green building concepts in Nigeria. These factors had a mean score of 4.35 each. Professionals ranked energy efficient/saving bulbs, e.g., CFLs, remote controlled, sensored lights, natural daylight, solar photovoltaic panels and building management systems, as the most effective green components that can be incorporated into commercial buildings. These factors and others were combined to create a framework for integrating green concepts for services into commercial buildings. When the construction industry and government in Nigeria adopt this framework, it can promote more integration of green concepts into commercial building services.