Abstract
The current research seeks to develop a framework for selecting and evaluating the appropriate Technology for Mass Customisation (MC). A Technology evaluation criterion was proposed. The criteria assigns a high weighting to factors that leads to MC capability. The proposed selection criteria of Technology is objective and reduce any subjectivity. The benefits of Technology and the objectives of MC were identified in the literature review. Under the guidance of the firm's technical staff, a thorough analysis of the benefits of Technology on MC was done. The research was conducted at a Metal Casting Company in South Africa. Metal Casting industry produces a high variety of products, which are highly customised, which requires extensive investment in Technology to increase flexibility and responsiveness. Selection of Advanced Technology is a subjective process influenced by human preferences, the proposed selection procedure is objective and it factors in the MC objectives. This research has managed to come up with a Technology selection criteria for MC; this research will alert the stakeholders in the metal casting industry about importance of Technology in the success of MC and encourage objective investment in Technology.
| Original language | English |
|---|---|
| Pages (from-to) | 719-726 |
| Number of pages | 8 |
| Journal | Proceedings of the International Conference on Industrial Engineering and Operations Management |
| Volume | 2018 |
| Issue number | NOV |
| Publication status | Published - 2018 |
| Event | Proceedings of the International Conference on Industrial Engineering and Operations Management Pretoria, IEOM 2018 - Duration: 29 Oct 2018 → 1 Nov 2018 |
Keywords
- Mass Customisation
- Metal Casting
- South Africa
- Technology
ASJC Scopus subject areas
- Strategy and Management
- Management Science and Operations Research
- Control and Systems Engineering
- Industrial and Manufacturing Engineering
