A CONCEPTUAL FRAMEWORK FOR THE IMPACT OF INFORMATION TECHNOLOGY ON THE SUPPLY CHAIN OF THE PHARMACEUTICAL INDUSTRY

Gaby Mujinga Tshibanda, Anup Pradhan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Despite years of extensive research conducted on information technology (IT) adaption onto supply chain, evolving technologies such as Artificial Intelligence (AI) and Cloud Computing in developing countries lack proper implementation. According to the Deloitte digital (2021) report, 87% of companies think technology will disrupt their industry, and only 44% are potential prepared for digital disruption. Thus, it is crucial to identify the areas in which IT may affect supply chain management (SCM) to formulate a clear strategy and implement IT in the supply chain. This paper aims to develop a conceptual framework that examines the impact of IT on SCM in the pharmaceutical industry. The conceptual framework depicted in the article is obtained from the gap analysis of theoretical studies within the pharmaceutical industry. The study is based on desktop research and critical analysis of available literature obtained from secondary sources, including journals, conference papers, books, private and public reports, and online sources. The findings from this paper provide a starting point for scholars and practitioners to examine the impact of IT on SCM further. The framework can be used as a guiding tool for future researchers when determining a model for adaption. For practitioners, the framework can be used to gain insight into the contributing factors of IT and its practical uses within SC.

Original languageEnglish
Title of host publicationProceedings of the 30th International Conference of the International Association for Management of Technology, IAMOT 2021 - MOT for the World of the Future
PublisherUniversity of Pretoria
Pages236-249
Number of pages14
ISBN (Electronic)9781775922131
DOIs
Publication statusPublished - 2021
Event30th International Conference of the International Association for Management of Technology: MOT for the World of the Future, IAMOT 2021 - Cairo, Virtual, Egypt
Duration: 19 Sept 202123 Sept 2021

Publication series

NameProceedings of the 30th International Conference of the International Association for Management of Technology, IAMOT 2021 - MOT for the World of the Future

Conference

Conference30th International Conference of the International Association for Management of Technology: MOT for the World of the Future, IAMOT 2021
Country/TerritoryEgypt
CityCairo, Virtual
Period19/09/2123/09/21

Keywords

  • Cold chain
  • Conceptual framework
  • Roll-out
  • Supply chain management
  • Vaccine wastage

ASJC Scopus subject areas

  • Management of Technology and Innovation

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