A BUSINESS PROCESS MODELLING, INDUSTRY 4.0, AND IT CAPABILITIES INTEGRATION PERSPECTOVE TOWARDS CONSTRUCTION SME OPTIMIZATION

For an extended period, the construction industry in developing countries has remained traditional in its approach to operational innovation. While its counterparts, such as the manufacturing industry, are process-centered and dynamic, construction still needs to improve its business processes for better productivity and overall performance. Though several methodologies such as project management have been employed, this industry needs to be more standardized and processed. Business process modeling is proposed as a contemporary model to assist construction SMEs in overcoming the industry's inefficiencies. Modeling a process enables simulation to improve productivity and optimize project operations. The study shows that organizing the construction terrain and optimizing its operational parameters is feasible. Using modeling and simulation shows that project durations, resource usage, labor, and project costs can be optimized through comparison with simulated results.