Personal profile
Research Interests
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 4 Quality Education
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 12 Responsible Consumption and Production
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SDG 16 Peace, Justice and Strong Institutions
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Collaborations and top research areas from the last five years
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Customers’ Attitudes Towards the Functional Use of Service Robots in a Hotel Environment
Kwinda, V. Q. & Wakelin-Theron, N., 1 Jan 2025, Tourism and Hospitality for Sustainable Development: Volume Three: Implications for Customers and Employees of Tourism Businesses. Springer Nature, Vol. 3. p. 81-104 24 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
2 Citations (Scopus) -
CUSTOMERS’ SATISFACTION AND ADAPTATIONS TO SERVICE ROBOTS IN A HOTEL ENVIRONMENT
Kwinda, V. Q. & Wakelin-Theron, N., 2025, In: Tourism and Hospitality Management. 31, 2, p. 293-306 14 p.Research output: Contribution to journal › Article › peer-review
Open Access2 Citations (Scopus) -
Using Technology to Attract Tourists and Enhance Customer Satisfaction
Wakelin-Theron, N. & Santu, S., 1 Jan 2025, Tourism and Hospitality for Sustainable Development: Volume Three: Implications for Customers and Employees of Tourism Businesses. Springer Nature, Vol. 3. p. 251-272 22 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
1 Citation (Scopus) -
Employability attributes of hospitality graduates and expectations of hotel managers
Ngoepe, L. L. & Wakelin-Theron, N., 2023, In: Journal of Teaching and Learning for Graduate Employability. 14, 1, p. 88-103 16 p.Research output: Contribution to journal › Article › peer-review
Open Access10 Citations (Scopus) -
Employability Capital for Tour Guides at a World Heritage Site
Wakelin-Theron, N., 20 Jun 2023, In: Journal of Education Culture and Society. 14, 1, p. 229-248 20 p.Research output: Contribution to journal › Article › peer-review
Open Access1 Citation (Scopus)
Press/Media
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Changing Perceptions on Accessibility: UJ Students Invite Guests to Dine in the Dark
4/06/26
1 item of Media coverage
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Immersive ‘Lunch in the Dark’ experience highlights the future of inclusive hospitality
19/05/26
1 item of Media coverage
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Africa’s Girl Child Dialogues Tourism and hospitality: Africa’s untapped opportunity
21/10/25
3 items of Media coverage
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ILLUSTRATING THE PERCEPTION OF STUDENTS TOWARDS AUTONOMOUS SERVICE ROBOTS IN THE TOURISM INDUSTRY: AN EXPLORATORY STUDY
1/07/21
1 item of Media coverage
Press/Media